Restoring critical business records after a storage failure
A fast-growing organisation faced a failed storage system containing finance, operations, and customer records. Our recovery team stabilised the media, created forensic images, and rebuilt the accessible data without risking further damage.
The challenge
A degraded storage system with business-critical files, limited backup coverage, and a narrow recovery window.
Our approach
- Preserved the original media and assessed failure conditions
- Created verified working copies for safe recovery
- Recovered priority folders and validated files with stakeholders
The outcome
Recovered the priority business dataset and returned the organisation to normal operations with a practical backup improvement plan.